Banking USE CASE


Problem:   New lines of revenue from the online and model channel + reduced customer leakage in the branch channel. Video enabled call centres are unable to complete all online remote transactions quickly, easily and securely.

Challenge:  Compliance and security requires banks to have customer’s original signature on paper for new account openings and product renewals as well as many high value transactions of consequence.

Solution:  Smart Longpen, Signature Capture Software and MasterFile™

Value:  Smart Longpen enable banks to secure customer approvals remotely. This drives efficiencies & revenue faster. The MasterFile™ compliance and non-repudiation service exceeds compliance standards. Our flexible solutions add efficiencies, reduce operational costs while maintaining compliance requirements.